Any party to a dispute's first port of call is usually to approach an attorney to assist. From there, legal proceedings are instituted and the bill is presented before long. The matter, however, is far from settled and a long, expensive journey awaits. By opting for mediation first, parties allow for a productive discussion to take place in an attempt to resolve those issues that may have solutions that litigation does not allow for. One would be surprised at how many issues are capable of being resolved by allowing for interpersonal communication and appealing to the humanity of the other party/parties involved. Should mediation prove to be unsuccessful (as not all matters are suited for mediation), the parties are not by any means precluded from litigating afterwards, being that the mediation process is completely confidential and all proposals and statements made in a mediation session are not to be used in pursuant legal proceedings.  

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The Civil Mediation Process is suitable for most matters of a civil nature, whether it be property related, contractual in nature, pertains to a debt, disputes regarding deceased estates, lease agreements, sectional title habitation, you name it.